Cadenity connects with carriers and systems using the formats each company already handles, such as CSV, ERP, and TMS. This allows for platform integration without migrations or changes to existing processes.
The platform brings together shipments, carriers, routes, and incidents in real time in a single view. logistics software, It standardizes the data into a common taxonomy to facilitate tracking the entire supply chain and avoid having to consult different portals for each carrier.
The AI Orchestration Center allows us to go beyond incident detection and move towards coordinated resolution. AI detects, analyzes, and proposes options, while the final decision always remains with the human team.
Cadenity was built from the ground up with artificial intelligence at its core. The platform applies this approach to logistics operations processes to facilitate more automated management.
All shipments, carriers, routes, and incidents can be viewed from a single perspective. Delays, POD gaps, and missed scans are detected in real time.
AI proposes, and humans decide. Every action requires human approval, and every decision is recorded with complete traceability.
Cadenity is designed for European operations, with local rules for working hours, holidays and SLAs, compliance with European regulations and support in Spanish, English and French.
Cadenity helps reduce manual tracking and facilitates access to logistics information. Caden, the AI agent specializing in logistics, understands operational vocabulary—shipments, OTD, incidents, routes, and carriers—and responds in natural language without requiring SQL knowledge or file exports.
Thanks to this logistics software, Teams can easily access information on incidents, deliveries, carriers, and average times, reducing manual work and gaining a clearer view of operations.
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Today, it supports production data ingestion from DHL, MRW, and other carriers that generate standard CSV exports. Connectors with direct APIs from additional carriers are progressively incorporated during the activation phase with each client.
Cadenity can ingest historical CSV files from your carriers so that benchmarking and performance ranking reflect reality from day one, without waiting to accumulate new data.
No. Cadenity works alongside your ERP, TMS, and customer service system; it doesn't replace them. It adds visibility, intelligence, and automation on top of what you already have, without interfering with current workflows.
On-time deliveries (OTD), incident rate by carrier and route, carrier ranking, performance heatmaps by destination, comparison with previous periods, active alerts, and delay reports. In addition, Caden answers any analytical question in natural language in real time.
Yes. Cadenity is a web-based solution—no installation required—accessible from any browser, including mobile devices. Caden can also be embedded as a widget in other internal client tools.