Cadenity unifies your multi-carrier operations, detects incidents in seconds, and takes your team from alert to resolution without migrating data or changing processes.
Automatic ingestion of data from DHL, MRW and others via CSV. Normalization to a common taxonomy (6 categories · 24 specific states).
Delays, partial deliveries, returns and incidents are immediately alerted via app and email, before the customer calls.
KPIs, trends, carrier rankings by OTD, performance heatmaps, comparisons by destination and service, comparison with previous periods.
Export to Excel with incidents, delays and snapshots, generated and delivered to the team without manual intervention.
Every alert, recommendation, and decision is recorded with full traceability. A source of truth ready for any review.
Natural language responses about shipping data, in Spanish and English, without SQL or exports.
A single view of all carriers with a common taxonomy. The team no longer jumps between portals.
Automatic and proactive detection in seconds from when the carrier registers the event.
Scheduled reports that arrive automatically every Monday. Natural language analysis with Caden in seconds.
Caden responds in natural language. The customer service team is self-service without waiting for logistics.
Automation of repetitive tasks. Up to 30 hours recovered per team per week.
Plug-and-play. Cadenity builds on top of your existing systems—it doesn't replace them. If your submissions are already in CSV format, the platform starts delivering value within days.
Cadenity collects the CSV files that your carrier already sends. Without touching anything on their end.
If your ERP exports shipments to CSV, Cadenity will normalize and integrate them automatically.
Once inside, Caden adds delay duration in working hours, translation of codes to understandable text, and grouping of states.
Connectors with SAP TM, ERPs and external systems are activated progressively according to the technology stack and customer priorities.
Today, it supports production data ingestion from DHL, MRW, and other carriers that generate standard CSV exports. Connectors with direct APIs from additional carriers are progressively incorporated during the activation phase with each client.
Cadenity can ingest historical CSV files from your carriers so that benchmarking and performance ranking reflect reality from day one, without waiting to accumulate new data.
No. Cadenity works alongside your ERP, TMS, and customer service system; it doesn't replace them. It adds visibility, intelligence, and automation on top of what you already have, without interfering with current workflows.
On-time deliveries (OTD), incident rate by carrier and route, carrier ranking, performance heatmaps by destination, comparison with previous periods, active alerts, and delay reports. In addition, Caden answers any analytical question in natural language in real time.
Yes. Cadenity is a web-based solution—no installation required—accessible from any browser, including mobile devices. Caden can also be embedded as a widget in other internal client tools.